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Maintenance tips for Alexander Properties Group, Inc. residents

We stay up all night to make sure that you don’t have to!
Day or night, exceptional help is just a phone call or Internet click away
– We Guarantee It!

To submit a routine service request, simply complete the Contact Leasing Office form. In accordance with the Service Guarantee, submissions received after 4:00 p.m., on weekends or on holidays will be considered placed the next business day at 8:00 a.m.

If you have a Priority (Emergency) Service Request, please call the community leasing office of the after hours answering service.

Priority (Emergency) Service Requests include:

  • No electricity
  • No plumbing or water throughout the apartment home
  • Water flooding into the apartment
  • No heat in temperatures below 55 degrees
  • No air conditioning in temperatures over 88 degree
  • Smoke alarms sounding
  • Situations where access to the apartment may be compromised (broken windows or broken locks).